Privacy Policy
Effective Date: September 16, 2026
Last Updated: September 16, 2026
1. Introduction
Evoaeo (“Evoaeo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information that we collect and process.
This Privacy Policy explains how we collect, use, disclose, retain, transfer, and protect personal information when you:
- visit or use evoaeo.com and its related webpages;
- submit an inquiry or request for quotation;
- request technical information, product information, a consultation, or a water profile assessment;
- communicate with our sales, engineering, technical support, or customer service teams;
- subscribe to newsletters, product updates, technical publications, or other communications;
- purchase or inquire about our products or services;
- attend events, exhibitions, webinars, demonstrations, or other activities involving Evoaeo; or
- otherwise interact with us.
For purposes of this Privacy Policy, our website and related online services are collectively referred to as the “Site.”
This Privacy Policy is intended to provide transparent information about our privacy practices. It does not create contractual rights beyond those provided by applicable law.
Our use of cookies and similar technologies is described separately in our Cookie Policy. Users in the European Union, European Economic Area, and United Kingdom should also review the applicable EU/EEA/UK cookie information and consent controls.
2. Who We Are
Evoaeo provides products, technologies, engineering services, and solutions relating to electrochemical oxidation, industrial wastewater treatment, boron-doped diamond electrodes, electrochemical treatment equipment, and related applications.
For purposes of applicable data protection laws, the entity responsible for determining how and why personal information collected through this Site is processed is referred to as the data controller, business, or equivalent term under applicable law.
Website: evoaeo.com
Privacy and general inquiries:
inquiry@evoaeo.com
Registered legal entity:
[INSERT REGISTERED LEGAL ENTITY NAME BEFORE PUBLICATION]
Registered business address:
[INSERT REGISTERED BUSINESS ADDRESS BEFORE PUBLICATION]
Where required by applicable law, information about an appointed data protection representative or Data Protection Officer will also be made available.
3. Scope of This Privacy Policy
This Privacy Policy applies to personal information processed through the Site and through our related business interactions.
It does not necessarily apply to information processed solely on behalf of another organization where Evoaeo acts only as a service provider or processor and that organization determines the purposes and means of processing.
It also does not govern independently operated third-party websites, platforms, applications, or services that may be linked from our Site.
4. What Is Personal Information?
“Personal information” or “personal data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or can reasonably be linked to an identified or identifiable individual.
Depending on applicable law, this may include information such as:
- name;
- business contact details;
- email address;
- telephone number;
- IP address;
- device identifiers;
- online activity;
- account information; and
- other information associated with an identifiable person.
Information that has been anonymized or aggregated so that it can no longer reasonably identify an individual is generally not considered personal information.
5. Personal Information We Collect
The information we collect depends on how you interact with Evoaeo.
5.1 Information You Provide Directly
We may collect information that you voluntarily provide to us, including:
Contact Information
This may include:
- first and last name;
- business email address;
- telephone number;
- mailing or business address;
- country or region.
Professional and Business Information
This may include:
- company or organization name;
- job title;
- department;
- industry;
- business role;
- business location;
- organization type.
Inquiry and Communication Information
When you contact us, we may collect:
- messages;
- questions;
- correspondence;
- quotation requests;
- consultation requests;
- customer service communications;
- technical support inquiries;
- preferences regarding future communications.
Project and Technical Information
Because Evoaeo provides industrial wastewater treatment and electrochemical engineering solutions, you may voluntarily provide technical or project-related information, including:
- wastewater characteristics;
- water profile information;
- contaminant information;
- COD, TOC, BOD, pH, conductivity, salinity, or other treatment parameters;
- desired treatment objectives;
- discharge requirements;
- existing treatment processes;
- project specifications;
- capacity requirements;
- photographs, technical drawings, analytical reports, or supporting documentation;
- information concerning industrial processes or facilities.
Technical information is generally not personal information unless it identifies, relates to, or can reasonably be linked to an individual.
Commercial and Transaction Information
If you request or purchase products or services, we may collect:
- products or services requested;
- quotation information;
- order details;
- shipping information;
- billing information;
- transaction history;
- warranty or support information.
If online payment functionality is provided, payment information may be processed by an authorized payment service provider. We generally do not need to store complete payment card credentials ourselves.
Marketing Preferences
We may collect:
- newsletter subscriptions;
- communication preferences;
- consent records;
- opt-in or opt-out information;
- areas of technical or commercial interest.
6. Information Collected Automatically
When you access the Site, certain information may be collected automatically through cookies, server logs, and similar technologies.
This may include:
- IP address;
- browser type and version;
- operating system;
- device type;
- referring webpage;
- pages visited;
- links clicked;
- date and time of access;
- approximate geographic region derived from IP address;
- session information;
- website performance information;
- error and diagnostic information.
We may use this information to maintain security, diagnose technical issues, understand how the Site is used, and improve performance and functionality.
For additional information, please review our Cookie Policy.
7. Information From Other Sources
Where permitted by applicable law, we may receive personal information from other sources, including:
- distributors;
- representatives;
- business partners;
- service providers;
- customers or prospective customers;
- referrals;
- industry events and exhibitions;
- publicly available business sources;
- professional directories;
- organizations with which you are associated.
When required by law, we will provide appropriate notice concerning information obtained from sources other than directly from you.
8. How We Use Personal Information
We may process personal information for the following purposes.
8.1 Responding to Inquiries
We use information to:
- respond to questions;
- process quotation requests;
- arrange consultations;
- evaluate potential applications;
- provide product information;
- communicate about technical requirements.
8.2 Technical and Engineering Assessments
Where you provide technical project information, we may use it to:
- assess wastewater characteristics;
- evaluate treatment feasibility;
- review treatment objectives;
- recommend equipment or processes;
- prepare preliminary technical proposals;
- perform water profile assessments;
- conduct treatability or feasibility evaluations;
- determine potential pilot or full-scale system configurations.
8.3 Providing Products and Services
We may process information to:
- process orders;
- deliver products or services;
- manage contractual relationships;
- provide engineering services;
- provide commissioning or technical support;
- administer warranties;
- respond to after-sales requests;
- manage customer accounts and records.
8.4 Website Operation and Improvement
We may use information to:
- operate the Site;
- improve functionality;
- troubleshoot errors;
- understand visitor interactions;
- develop new content and features;
- improve usability and performance.
8.5 Security and Fraud Prevention
We may process information to:
- protect our Site and systems;
- authenticate legitimate activity;
- detect unauthorized access;
- investigate suspicious activity;
- prevent fraud, abuse, spam, and malicious activity;
- maintain network and information security.
8.6 Marketing and Communications
Where permitted by applicable law, we may use contact information to provide:
- technical updates;
- product news;
- company news;
- case studies;
- newsletters;
- invitations to events;
- information about products and services that may be relevant to your professional interests.
Where consent is legally required, we will obtain consent before sending such communications.
You may unsubscribe from marketing communications at any time.
8.7 Legal and Regulatory Compliance
We may process information when necessary to:
- comply with applicable laws;
- satisfy tax, accounting, customs, export, or regulatory obligations;
- respond to lawful requests from authorities;
- establish or defend legal claims;
- enforce agreements;
- protect our legal rights and those of others.
8.8 Business Administration
We may use information for:
- internal reporting;
- auditing;
- business planning;
- customer relationship management;
- corporate governance;
- recordkeeping;
- transaction administration.
9. Legal Bases for Processing
Where the GDPR, UK GDPR, or another law requires us to identify a lawful basis for processing, we may rely on one or more of the following bases.
Contract
We may process personal information where processing is necessary to:
- take steps at your request before entering into a contract; or
- perform a contract with you or your organization.
Examples include quotation requests, product orders, engineering services, and customer support.
Legitimate Interests
We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
Our legitimate interests may include:
- responding to business inquiries;
- managing business relationships;
- improving our products and Site;
- securing our systems;
- preventing fraud;
- developing our business;
- communicating with existing business contacts.
Consent
We rely on consent where required, including for certain:
- marketing communications;
- optional cookies;
- analytics technologies;
- advertising technologies.
You may withdraw consent at any time. Withdrawal does not affect processing that occurred lawfully before consent was withdrawn.
Legal Obligation
We may process information where required to comply with applicable laws or regulatory requirements.
Protection of Rights
Where legally permitted, we may process information when necessary to protect the rights, property, security, or legitimate interests of Evoaeo, our users, customers, business partners, or others.
10. Cookies and Similar Technologies
We use cookies and similar technologies where necessary to operate and protect our Site and, where permitted, to understand website usage and improve services.
Depending on the technologies implemented on the Site, cookie categories may include:
- strictly necessary cookies;
- security cookies;
- functional or preference cookies;
- analytics and performance cookies;
- marketing or advertising cookies.
Where applicable law requires prior consent, optional cookies will not be placed until appropriate consent has been obtained.
You may manage cookie choices through the cookie preference tools provided on the Site and through browser settings.
For detailed information, please review our Cookie Policy.
11. How We Share Personal Information
We do not sell personal information for monetary consideration.
We may disclose personal information to third parties when reasonably necessary for the purposes described in this Privacy Policy.
11.1 Service Providers
We may use service providers that assist with activities such as:
- website hosting;
- cloud infrastructure;
- email services;
- analytics;
- cybersecurity;
- customer relationship management;
- logistics;
- payment processing;
- accounting;
- technical support;
- marketing communications.
These organizations may process personal information only as permitted by applicable agreements and law.
11.2 Professional Advisers
We may disclose information to:
- attorneys;
- accountants;
- auditors;
- consultants;
- insurers;
- other professional advisers.
11.3 Distributors, Partners, and Contractors
Where necessary to respond to an inquiry, provide products or services, or manage a project, information may be shared with appropriate:
- distributors;
- authorized representatives;
- engineering contractors;
- logistics providers;
- project partners.
We limit such disclosures to information reasonably necessary for the relevant purpose.
11.4 Government and Legal Authorities
We may disclose information where we reasonably believe disclosure is required or permitted to:
- comply with law;
- respond to a court order;
- respond to lawful governmental requests;
- enforce agreements;
- investigate fraud or security incidents;
- protect legal rights or safety.
11.5 Corporate Transactions
If Evoaeo undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable legal safeguards.
12. Sale or Sharing of Personal Information
Evoaeo does not sell personal information for money.
Certain privacy laws use the terms “sell,” “sale,” or “share” more broadly than an ordinary monetary sale and may treat some advertising or analytics disclosures as a sale or sharing of personal information.
If our activities are considered a sale or sharing under applicable law, we will provide the notices and opt-out mechanisms required by that law.
Where legally required, we will also recognize applicable browser-based privacy preference signals, such as Global Privacy Control, for the browser or device from which the signal is received.
13. International Transfers of Personal Information
Evoaeo may operate internationally and may use service providers located in different countries.
As a result, personal information may be processed in a country other than the country where it was originally collected.
Privacy and data protection laws in those countries may differ from those in your jurisdiction.
Where applicable law requires safeguards for international transfers, we will use appropriate mechanisms, which may include:
- adequacy decisions;
- approved contractual safeguards;
- Standard Contractual Clauses;
- applicable UK international data-transfer mechanisms;
- other legally recognized safeguards.
You may contact us if you would like additional information about safeguards relevant to your personal information.
14. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.
The retention period depends on factors such as:
- the nature of the information;
- the purpose for which it was collected;
- the duration of our relationship with you or your organization;
- contractual requirements;
- warranty and service obligations;
- tax and accounting requirements;
- applicable limitation periods;
- dispute-resolution requirements;
- security and fraud-prevention requirements.
For example:
Inquiry and quotation information may be retained for the period necessary to respond to the inquiry and conduct reasonable business follow-up.
Customer and contractual information may be retained for the duration of the commercial relationship and afterward where necessary for legal, accounting, warranty, or dispute-resolution purposes.
Marketing information may be retained until you unsubscribe, withdraw consent, object to processing, or until the information is no longer reasonably required.
Cookie information is retained according to the periods described in our Cookie Policy or applicable cookie settings.
When information is no longer required, we may securely delete, anonymize, or aggregate it.
15. Information Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from:
- unauthorized access;
- unauthorized disclosure;
- alteration;
- loss;
- misuse;
- destruction.
These measures may include access controls, security monitoring, system protections, restricted data access, and appropriate organizational procedures.
However, no website, information system, transmission method, or storage system can be guaranteed to be completely secure.
You are responsible for taking reasonable precautions when communicating information online.
16. Your Privacy Rights
Depending on where you live and applicable law, you may have some or all of the following rights.
Right of Access
You may have the right to request confirmation of whether we process your personal information and obtain a copy of certain information.
Right to Correction
You may request correction of inaccurate or incomplete personal information.
Right to Deletion
You may request deletion of personal information, subject to applicable legal exceptions.
Right to Restrict Processing
In certain circumstances, you may request that processing of your information be restricted.
Right to Object
Where processing is based on legitimate interests, you may have the right to object to processing based on your particular circumstances.
You may also object at any time to processing of personal information for direct marketing where applicable.
Right to Data Portability
Where applicable, you may request certain personal information in a structured, commonly used, machine-readable format and may have the right to transmit it to another organization.
Right to Withdraw Consent
Where processing relies on consent, you may withdraw that consent at any time.
Right to Opt Out
Where applicable, you may have the right to opt out of:
- sale of personal information;
- sharing for cross-context behavioral advertising;
- targeted advertising;
- certain forms of profiling.
Right to Limit Certain Uses of Sensitive Information
Certain jurisdictions may provide a right to limit the use or disclosure of specified categories of sensitive personal information.
Right to Appeal
Where required by applicable U.S. state privacy law, you may have the right to appeal our decision regarding a privacy request.
Right to Non-Discrimination
Where applicable, we will not unlawfully discriminate against you for exercising a privacy right.
17. How to Exercise Your Privacy Rights
You may submit a privacy request by contacting:
Please clearly identify that your communication concerns a privacy request and describe the right you wish to exercise.
To protect personal information, we may need to verify your identity before fulfilling certain requests.
We will use information provided for verification only as permitted by applicable law.
You may be permitted to use an authorized agent to submit a request on your behalf where applicable law allows it. We may require appropriate evidence of the agent’s authority.
We will respond within the timeframe required by applicable law.
Certain requests may be subject to legal exceptions, including where retaining or processing information is necessary to:
- complete a transaction;
- comply with law;
- protect security;
- prevent fraud;
- establish or defend legal claims;
- exercise another legally recognized right.
18. European Economic Area and European Union Users
If you are located in the European Economic Area or European Union and the GDPR applies to our processing, you may have rights including:
- access;
- rectification;
- erasure;
- restriction;
- objection;
- data portability;
- withdrawal of consent.
You also have the right to lodge a complaint with the data protection supervisory authority in the EU or EEA country where you live, work, or believe an infringement occurred.
Nothing in this Privacy Policy limits rights granted to you under applicable data protection law.
19. United Kingdom Users
If you are located in the United Kingdom and UK data protection law applies, you may have rights including:
- access;
- correction;
- erasure;
- restriction;
- objection;
- data portability;
- withdrawal of consent.
You may also have the right to make a complaint to the United Kingdom Information Commissioner’s Office or another competent authority.
20. California Privacy Rights
If you are a California resident and Evoaeo is subject to the California Consumer Privacy Act, as amended, you may have rights concerning your personal information.
Depending on applicability and circumstances, these may include the right to:
- know what categories of personal information we collect;
- know the sources from which personal information is collected;
- know the business or commercial purposes for collecting, using, or disclosing personal information;
- know categories of third parties to whom personal information is disclosed;
- request access to certain personal information;
- request deletion;
- request correction;
- opt out of the sale or sharing of personal information;
- limit certain uses or disclosures of sensitive personal information;
- exercise applicable rights without unlawful discrimination.
The categories of information Evoaeo may process include:
- identifiers;
- business and professional information;
- commercial information;
- internet or electronic network activity;
- approximate location information derived from an IP address;
- correspondence and inquiry information;
- information you voluntarily submit through forms.
We do not knowingly use sensitive personal information for purposes that require a right-to-limit mechanism unless disclosed separately.
If the Site uses technologies that constitute “sale” or “sharing” under California law, Evoaeo will provide applicable opt-out mechanisms.
21. Other U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state laws.
Depending on the relevant law, these may include rights to:
- access personal information;
- correct personal information;
- delete personal information;
- obtain portable copies of personal information;
- opt out of targeted advertising;
- opt out of sales of personal information;
- opt out of certain profiling;
- appeal decisions concerning privacy requests.
We will process valid requests in accordance with laws applicable to Evoaeo.
22. Direct Marketing
You may opt out of receiving marketing communications from us at any time by:
- using the unsubscribe mechanism included in an applicable marketing email; or
- contacting us at inquiry@evoaeo.com.
Even if you opt out of marketing, we may continue sending non-promotional communications where necessary, such as communications regarding:
- existing inquiries;
- quotations;
- transactions;
- products;
- technical support;
- warranties;
- security;
- legal matters.
23. Automated Decision-Making and Profiling
Unless we specifically inform you otherwise, Evoaeo does not use personal information to make decisions based solely on automated processing that produce legal effects or similarly significant effects on individuals.
If this changes and applicable law requires disclosure, we will provide appropriate information concerning the processing, its significance, and applicable rights.
24. Sensitive Personal Information
Our general website forms and business communications are not intended for the collection of highly sensitive personal information.
Please do not provide information such as:
- government identification numbers;
- financial account credentials;
- passwords;
- medical information;
- biometric identifiers;
- precise geolocation;
- information concerning racial or ethnic origin;
- religious beliefs;
- sexual orientation;
- other sensitive personal information,
unless we specifically request such information for a legitimate and lawful reason.
25. Children’s Privacy
The Site is intended primarily for businesses, professionals, organizations, engineers, researchers, and individuals interested in industrial wastewater treatment and related technologies.
It is not directed toward children.
We do not knowingly solicit personal information from children where prohibited by applicable law.
If you are a parent or legal guardian and believe that a child has provided personal information to Evoaeo without appropriate authorization, please contact us so that we can review the matter and take appropriate action.
26. Third-Party Websites and Services
The Site may contain links to websites, social media platforms, services, documents, or resources operated by third parties.
We do not control those third parties and are not responsible for their independent privacy practices.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
27. Social Media
If you interact with Evoaeo through social media platforms, information associated with your interaction may be processed both by Evoaeo and by the relevant social media provider.
Your use of a social media platform is governed by that provider’s own privacy policy and terms.
28. Business-to-Business Communications
Because Evoaeo primarily operates in a professional and industrial context, much of the information we receive relates to employees, representatives, consultants, engineers, purchasing personnel, researchers, and other professionals acting on behalf of organizations.
Business contact information may still constitute personal information under applicable privacy laws.
We therefore process business contact information in accordance with this Privacy Policy where applicable.
29. Confidential Technical Information
Customers and prospective customers may provide Evoaeo with technical information relating to industrial processes, wastewater characteristics, treatment objectives, equipment, or facilities.
Although such information may not constitute personal information, we recognize that it may be commercially sensitive.
Where confidentiality obligations apply under an agreement, nondisclosure agreement, contract, or applicable law, those obligations will apply independently of this Privacy Policy.
Do not submit confidential or proprietary information through a general website form unless you are authorized to do so.
30. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- changes to our Site;
- new products or services;
- changes to our processing practices;
- new technologies;
- legal or regulatory developments;
- security or operational changes.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the policy.
Where required by law, we will provide additional notice of material changes and obtain consent where necessary.
We encourage users to review this Privacy Policy periodically.
31. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or Evoaeo’s handling of personal information, please contact us:
Evoaeo
Website: evoaeo.com
Email: inquiry@evoaeo.com
For privacy-related requests, please include “Privacy Request” in the subject line where practical.
32. Relationship With Other Policies
This Privacy Policy should be read together with Evoaeo’s:
- Cookie Policy;
- EU/EEA/UK Cookie Policy or cookie consent information, where applicable;
- Terms and Conditions;
- any additional privacy notice provided at the point where particular personal information is collected.
If a more specific privacy notice applies to a particular service or processing activity, that specific notice may supplement this Privacy Policy.